Our privacy policy sets out how we use and protect any information that you give to Civic Place when you use our website. At Civic Place we are committed to ensuring that your personal information is protected. When we ask you to provide certain information by which you can be identified when using our website, we will always use said information in accordance with this privacy policy. In this privacy policy, when we refer to "Civic Place", "us", "we" or "our", we are referring to Civic Place Ltd.
What Personal Information Do We Collect?
We collect personal information to provide you with a tailored website experience, from relevant information and services to improving your user experience each visit.
We may collect information in different ways, such as newsletter sign-ups, enquiry and career forms, and through cookies.
Information we may collect includes:
- Name and job title
- Company name
- Contact information including email address and phone number
- Any further information provided by you through our contact forms
- Demographic information such as location, preferences, and interests
What We Do With the Information We Gather
We use this information to understand your needs and provide you with a better service. Specifically, we may use it for:
- Internal record keeping
- Improving our services and website experience
- Customer profiling to better understand needs and pain points
- Sending newsletters and promotional emails about relevant insights, promotions, and news related to Civic Place
- Responding to project enquiries or job applications using the contact details you provide
Controlling Your Personal Information
You may decide that information you have provided is no longer relevant or you no longer wish for us to store it.
- When filling out our newsletter form you will be asked to consent to receiving emails from Civic Place
- If you fill out a project enquiry, we will contact you at the email address provided regarding your enquiry. We only store information to contact you about your original request
- If you have previously provided personal information and no longer wish to be contacted, you can email **info@civicplace.co.uk** and request deletion. We will do this within 7 days of your request
- You can unsubscribe from newsletters at any time via the link at the bottom of our emails, effective immediately
- We will not sell, distribute, or lease your personal information unless required by law or with your permission
- You may request details of the personal information we hold about you under the UK GDPR and Data Protection Act 2018. We will respond within 7 days of your request.
Security
Civic Place is fully committed to ensuring that all the information you provide is safe. We have established suitable electronic and managerial procedures to safeguard and secure the information we collect.
Lead Forensics
We use the Lead Forensics tool, which identifies businesses via IP tracking. This is not the same as cookies. The tracking code only provides information available in the public domain and does not provide individual, personal, or sensitive data. It identifies companies visiting our website by their IP address. This data may be used by us to contact the business about their experience or for marketing purposes. We will not pass this data to third parties. More information is available at [www.leadforensics.com](https://www.leadforensics.com).
Links to Other Websites
Our website may contain links to other websites of interest. However, once you leave our site, we do not control those websites or their privacy and cookie policies. We are not responsible for the protection and privacy of any information you provide on other websites.
Cookie Policy
Please visit our Cookie Policy for details on what cookies we use, why we use them, and how you can update your preferences.
Corrections
If you believe that your information is incorrect or incomplete, please write or email us as soon as possible so we may promptly correct it.